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Refund policy

How to request a refund if necessary

Jeff avatar
Written by Jeff
Updated over 7 months ago

If you have recently started a subscription to Plain English and are unsatisfied with the content of the membership, you can request a refund within 30 days of signing up.

Additionally, if you think there was a mistake in billing or if you were double-charged, you can follow the same steps.

How to request a refund

To request a refund:

  1. Log into your account

  2. Visit the Contact page and choose "Something else" from the dropdown

  3. In the comment box, say you are requesting a refund

If you recently signed up and are not happy with the membership, you are not required to say why you're requesting a refund. However, any honest comments you offer would be helpful and appreciated.

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